Animal Control Officer* - Re-advertised

Description Benefits Supplemental Questions
The Orange County Animal Services Department has an opening for an Animal Control Officer. Animal Control Officers enforce State laws and local animal control ordinances, interacting with both animals and residents. The Animal Services Department has a strong emphasis on customer service and education. 75% percent of the work is performed away from the Animal Service Center.
The schedule is from 8:00 am - 5:00 pm, Monday - Friday. This position works after-hours on-call coverage, evenings, weekends and holidays, on a rotating basis. Officers must reside within 30 minutes of the Animal Services Center and be ready to respond within fifteen-minutes to all calls received from county communications (911).
Previous applicants need not reapply.
This is a safety sensitive position and participation in the Drug and Alcohol Program is required. Fitness for Duty Assessment required.
Examples of Duties:
Duties include, but are not limited to:
Enforces State laws and local animal control ordinances regulating the keeping, control and protection of animals within the County.
Patrols assigned area(s) in an animal control vehicle to monitor violations, animals in distress and citizens' complaints.
Investigates and completes documentation related to animal bites, possible rabies exposures, possible animal cruelties, barking dog complaints, and potentially dangerous and vicious dog complaints.
Educates animal owners and other public members on humane care, rabies prevention; and presents animal control information to promote responsible pet ownership at schools, public festivals and in other community settings.
Picks up or traps stray or unwanted animals that may be uncooperative, vicious or injured and transports them to the Animal Shelter.
Assists law enforcement when requested and during an eviction when animals are involved; requests assistance when search and seizures are required.
Participates in animal rescue efforts during disaster situations. Assists in recovery efforts during animal disaster situations or emergency situations.
Impounds dogs and cats that are at large without owners; impounds stray and surrendered animals; impounds, relocates, euthanizes, and relieves distressed wildlife.
Responds, investigates, and processes suspected rabid animals that may have exposed humans/pets; prepares/processes the suspected animal for shipment to the State Laboratory for testing; coordinates/submits reports to the Health Department; provides follow up action.
Prepares and maintains a variety of computerized reports as well as written logs and forms.
Processes and documents Civil Court cases; processes, documents, and seizes animals/equipment for Criminal Court cases; testifies in court proceedings.
On a rotation basis will work as the animal control dispatcher and answer phone calls for service and assign calls to other ACOs in the field via two way radio.
Typical Qualifications:
Knowledge, Skills, Abilities
Knowledge of federal, state, and local laws and ordinances relating to the control and welfare of animals.
Knowledge of the principles and practices of animal control.
Knowledge of specimen preparation, packaging, laboratory practices and physician protocols dealing with rabies.
Knowledge of animal behavioral patterns.
Skill in animal, care and breed identification including recognizing disease symptoms, enforcing quarantines, performing animal first aid, and administering inoculations.
Skill and confidence in the use of animal capture and restraint devices.
Skill in oral and written communication.
Ability to perform basic mathematical calculations.
Ability to perform task in stressful or tense situations.
Skill in problem solving and working independently.
Minimum Training and Experience
Requires any combination of education and experience equivalent to a high school diploma and one year of experience of animal-related training.
Requires strong effective verbal and written communication skills, including the ability to relay information to the public in a concise and clear manner.
Requires the ability to work in direct contact with aggressive and/or injured animals.
Prefer related experience and certification with the National Animal Control Academy (NACA) or similar certification programs.
Requires the possession of or ability to readily obtain a valid North Carolina driver's license.
Supplemental Information:
Physical Requirements
Tasks involve the ability to exert moderate, though not constant, physical effort, typically involving some combination of driving, walking, climbing and balancing, stooping, kneeling, crouching and crawling, and which involves the lifting, carrying, pushing and pulling of moderately heavy objects and materials (up to 50 pounds), and occasionally heavy objects (up to 100 pounds).
While performing enforcement work, must be able to restrain animals of varying weights, some of which are aggressive.
Possible Hazards (chemicals, dangerous machinery, etc.)
Irate and confrontational citizens
Traffic hazards
Exposure to zoonotic diseases
Bites/scratches from aggressive/feral animals
Slippery and/or uneven work surfaces
Adverse weather conditions
Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veterans/Disabilities

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