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Part-Time Call Center Agent

Job Description

Want to be a part of something fun? Join the Adam & Eve team as we work to send great new adult products and lots of free stuff to our customers all over the world. Help make sure our customers have a great experience with the countries #1 seller of adult toys and novelties.


Why work for PHE?


Competitive compensation program:



  • Base hourly rate of $8 to $11.00 depending on experience

  • Upsell Commission Program

  • Eligible for bonuses 3x a year

  • Vacation equivalent pay


Benefits: (after 1 year of employment)



  • Profit sharing

  • Tuition reimbursement

  • Employee Assistance Program


Onsite Wellness Benefits include:



  • Free onsite fitness classes

  • Free nursing services

  • Quarterly nutritionist visits

  • Fitness equipment

  • Gym reimbursement program


What do our Call Center Agents Do?


We provide the best service to all customers placing product orders via phone or website.


Duties and responsibilities


To take customer orders via phone and enter all data into system accurately.


Answer questions or inquiries regarding orders or product description.


Ability to troubleshoot order issues and communicate them to the necessary people.


Has to make people interested in the products offered by the company.


Required to upsell products to increase sales per customer.


Contributes to the success of the team by assisting in other duties defined by management.


Please Note: Applications must be completely filled out or it will not be considered.


Qualifications


Prior sales experience is helpful in making product offers to customers


Strong communication and organizational skills needed.


Ability to resolve issues without consist supervision.


Ability to listen and ask questions in order to maintain an effective communication on the phone.


Proven ability to work effectively in a team environment with associates.


Computer proficiency and technical aptitude required.


Working conditions


Must be able to remain seated for a majority of the shift. Position is in office setting. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


About PHE


PHE Inc. was named 2005 Business of the Year in Hillsborough, North Carolina. We work towards building excellent relationships with and among all employees, customers, vendors, suppliers and all others who help us serve a purpose in our customers lives.


PI104386649





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